Legal

Kayora Collective (“Kayora”, “we”, “us”) is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, share and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and any applicable national data protection laws.

Data Controller. Kayora Collective, based in Ericeira, Portugal, acts as the data controller for the personal data you provide through this website. For any privacy enquiry, contact us at hello@kayora.co.

Personal data we collect. We collect the information you provide directly, including your name, email address, telephone number, address, booking or property details, photographs, requests, enquiries, applications, including relevant social media details.

Lawful basis. We process your personal data on the following lawful bases under Article 6 of the GDPR: (a) your consent; (b) performance of a contract or steps at your request prior to a contract; (c) compliance with a legal obligation; and (d) our legitimate interests in operating and improving our services, provided these do not override your rights.

How we use your data. We use your personal data to respond to enquiries, process bookings and applications, deliver concierge and property management services, communicate with you, maintain site security, and analyse and improve our website and services.

Data sharing. We do not sell your personal data. We may share it with trusted third parties who act as processors such as hosting providers, payment processors and booking platforms strictly to deliver the services you have requested, and only under appropriate confidentiality and data-protection agreements. We may disclose data where required by law.

Where necessary to provide our services, we may share relevant information with third parties, including trusted partners and providers. We only share the information necessary for the specific purpose.

International transfers. Where personal data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses and ensure a level of protection comparable to that required under the GDPR.

Data retention. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements, and then securely delete or anonymise it.

Your rights. Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. You also have the right to lodge a complaint with your supervisory authority in Portugal, the Comissão Nacional de Proteção de Dados (www.cnpd.pt). To exercise any of these rights, contact us at hello@kayora.co.

Security. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure. However, no method of transmission over the internet is completely secure.

Changes. We may update this Privacy Statement from time to time. The “last updated” date above indicates when it was last revised.

This Cookies Policy explains what cookies are, how Kayora uses them, the types of cookies we set, and how you can manage or disable them. It should be read together with our Privacy Statement.

What are cookies. Cookies are small text files placed on your device by the websites you visit. They are widely used to make websites work efficiently and to provide information to site owners.

Types of cookies we use.

• Strictly necessary cookies essential for the website to function and cannot be switched off. They are usually set in response to actions such as privacy preferences or login requests.
• Preference cookies enable the website to remember choices you make (such as language or region) to provide enhanced, personalised features.
• Analytics cookies allow us to measure and analyse how visitors use the website, so we can improve its performance and your experience.
• Marketing cookies may be used to deliver relevant content and advertising based on your interests, where you have consented.

Managing cookies. You can control or delete cookies through your browser settings. Disabling strictly necessary cookies may affect the functionality of the website. For more information on managing cookies, visit www.allaboutcookies.org.

Consent. Where cookies require your consent under applicable law, we will seek your consent at the point they are set. You may withdraw consent at any time by adjusting your browser settings.

These Terms of Use govern your access to and use of the Kayora website. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

Use of the website. You may use this website for lawful purposes only. You agree not to misuse the site, including by attempting to gain unauthorised access, introducing viruses or harmful code, scraping or copying content, or interfering with its proper operation.

Bookings and services. Information about properties, services and pricing is provided for general guidance. Availability and details are confirmed at the point of booking or enquiry. Separate terms may apply to specific bookings, rentals or concierge services and will be communicated to you at that time.

Intellectual property. All content on this website including text, images, logos, artwork and design is owned by or licensed to Kayora and protected under copyright and other intellectual property laws (see our Copyright statement below). You may not reproduce, distribute or exploit any content without our prior written permission.

Third-party links. This website may contain links to third-party websites. We are not responsible for the content, privacy practices or terms of those external sites.

Disclaimer. The website is provided “as is” without warranties of any kind. To the extent permitted by law, we exclude liability for any loss or damage arising from your use of, or reliance on, the website or its content.

Governing law. These Terms are governed by the laws of Portugal. Any disputes shall be subject to the exclusive jurisdiction of the courts of Portugal.

Changes. We may revise these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

© 2026 Kayora Collective. All rights reserved.

All content on this website including but not limited to text, graphics, logos, images, photographs, artwork, design, layouts and software is the property of Kayora Collective or its content creators and is protected by copyright laws under the Berne Convention and applicable national and international legislation.

The artisan and founder works displayed on this site remain the intellectual property of their respective creators. Unauthorised reproduction, distribution, modification, publication, transmission or exploitation of any content in whole or in part without the prior written consent of Kayora Collective or the relevant rights holder is strictly prohibited.

The “Kayora” name, logo and associated brand marks are the property of Kayora Collective and may not be used without prior written permission.

For permission requests or enquiries regarding copyright, please contact us at hello@kayora.co.